My search for Kefir grains involves 4 vendors.PREVIOUS VENDORS' EXPERIENCE:--I placed an order with the first vendor, i received the product but the grains were so very small, the grains that i received were dehydrated and frozen grains, they were so small that even with using the smallest holed strainer that i could find (trust me the holes are very small) i lost all of the grains in a month, i tried to strain the Kefir with a cheese cloth, but the Kefir will not get strained using a cheese cloth at least in my experience.It cost me not just money but 45 minutes of time everyday (straining,cleaning utensils etc) all to just lose my grains and end up with nothing, not just that you will notice your grains reduce in quantity from day 1 itself it was a slow torture of "OMG i am losing my grains what do i do" for an entire month and finally losing them all.However what i did gain from this experience was how to make Kefir and the routine so thats a plus.-The second vendor that i tried did not even respond to my queries on their whatsapp customer care chat.-The third vendor's website looked a lot like second vendor's with how the order is placed and gets processed, while thinking about going with the third vendor or not i found the fourth vendor by chance and his website and order processing looked different to others, so i gave him a try and voila.KEFIRWALA'S EXPERIENCE:-So the fourth vendor i came across was Kefirwala aka Mr. Sri Hari. I filled the form on their website but i couldn't wait due to my need of Kefir grains, so i called him via the number mentioned on his website, he immediately lifted the call. He was really polite, really understanding, he walked thru the process step by step, i mean who does that? who wants to spend tens of minutes of their time explaining stuff to a stranger who might not even buy the product that too at 9 pm. It turns out he faced the same problems that i faced when he initially wanted to make Kefir himself.I asked all of my queries on his Whatsapp customer care chat, he replied to all of them immediately, he even showed the real time pictures of his Kefir grains that he sends out to his customers.I was sooooooo satisfied with them, they were just like the grains being shown on youtube, these grains are active not some dehydrated and frozen grains, REAL ACTIVE BIG GRAINS.Not to mention the insane terms of his warranty for one year which is waaaay too good and in favour of a customer. I placed the order the next day, since all of this took place at 9 pm the previous day.I got the product in 2 days via DTDC (i specifically asked for DTDC, if its feasable for him he will send with your preferred courier with additional shipping charges), thats soooo fast during these corona times, i live in south india so that too played a part in my fast delivery.The package, the product everything was really good and safe, and i got what i was promised beautiful beautiful Kefir grains.Its been around 3 weeks now, and everything is working out superb, infact i think the kefir grains have grown a bit.One precaution, i suggest you to put the Kefir containers in a place where there are no FOOD FLIES or any other flies around, cuz Food Flies will lay eggs on them and WORMS WILL form in your Kefir, atleast from what i read online. I personally ferment my Kefir in a glass jar and place that glass jar in a steel container with enough air or you could use a steel container that fits the Kefir jar and frequently open the lid of the steel jar for a few seconds and close the lid.After straining the kefir i place the kefir in another glass jar and place it in my fridge.Mr.Sri Hari aka Kefirwala has really helped me in this regard, i really thank you for doing this in India, i personally think its difficult to get active big kefir grains even in US.Once again Thank You.TldrTrustworthy seller, ACTIVE BIG KEFIR GRAINS just like the grains being shown on youtube.
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